Privacy Policy

Introduction

Devenio, LLC (doing business as Devenio Plus) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our subscription services, including graphic design, web development, and video post-production.

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our Services.

1. Information We Collect

We may collect the following types of information:

• Demographic information: Name, location, and similar identifiers.
• Contact information: Email address, phone number, and mailing address.
• Firmographic information: Company name, job title, and industry.
• Payment information: Processed securely through third-party payment processors (e.g., Stripe). We do not store full credit card numbers on our servers.
• Uploaded content: Files, images, videos, and creative assets you provide for project work.
• Technical data: IP addresses, browser type, device information, operating system, referring URLs, and usage patterns collected via cookies and analytics tools.

2. How We Collect Information

We collect information through the following methods:

• Website forms and subscription sign-ups
• Direct interactions during service delivery (e.g., project management platforms, email, Slack)
• Cookies, tracking scripts, and analytics tools
• Third-party platforms including ZoomInfo, Apollo, and LinkedIn for business development purposes

3. How We Use Your Information

We use collected information for the following purposes:

• Delivering creative services and fulfilling subscription obligations
• Processing transactions and managing billing
• Sending marketing communications and promotional offers (with opt-out options)
• Providing customer support and responding to inquiries
• Improving our services, website experience, and internal operations
• Conducting sales outreach and business development

4. Third-Party Services

We partner with trusted third-party services for various operational needs:

• Payment processing: Stripe and PayPal
• CRM & automation: HubSpot, Mautic, and N8N
• Sales platforms: ZoomInfo and Apollo
• Analytics & advertising: Google Analytics, LinkedIn, Meta, Reddit, and X/Twitter

These third-party services operate under their own privacy policies. We encourage you to review their respective policies for details on how your data is handled.

5. Data Storage & Security

Your data is stored on a combination of cloud-based and private servers, including infrastructure provided by Google Cloud, Digital Ocean, AWS, Linode, Cloudways, and HubSpot.

We implement reasonable security measures to protect your personal information, including password protection, access controls, and encryption. However, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Sharing

We do not sell your personal information. However, we may share your data with select partners and service providers as necessary for service delivery and marketing operations. Any sharing is conducted in accordance with applicable privacy laws and regulations.

7. User Rights (CCPA & GDPR)

If you are a California resident (under the CCPA) or a resident of the European Union (under the GDPR), you have additional rights regarding your personal data, including:

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Request correction of inaccurate or incomplete data.
• Right to deletion: Request deletion of your personal data, subject to legal obligations.
• Right to object: Object to certain types of data processing, including direct marketing.

To exercise any of these rights, please contact us at privacy@devenio.plus.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. These technologies help us:

• Enhance user experience and remember preferences
• Measure website performance and traffic patterns
• Deliver targeted marketing and advertising

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. Upon request, we will delete your data in accordance with applicable law, unless we are required to retain it for legitimate business or legal purposes.

10. International Users

Our services are primarily operated from the United States. If you access our Services from outside the US, please be aware that your data may be transferred to, processed, and stored in the United States or other jurisdictions that may have different data protection standards than your country of residence.

11. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from someone under 18, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy regularly. Continued use of our Services after changes constitutes acceptance of the revised policy.

13. Contact Information

For questions about this Privacy Policy or to exercise your data rights, please contact us at:

privacy@devenio.plus